A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...
Observed annually on June 19, Juneteenth commemorates the day in 1865 when Union troops arrived in Galveston, Texas, and ...
U.S. Rep. Carol Miller, R-1, visited Raleigh General Hospital on Wednesday to hear directly from hospital leaders about the ...
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