Chatbots’ ease of use and ability to rapidly create human-like text, including everything from reports, essays, and recipes to computer code, ensure that the AI revolution will be a powerful tool for ...

The more persuasive a model is trained to be, the higher the likelihood that it'll hallucinate, researchers find.

Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request returns. Until recently, the most common way for customers to contact companies ...

Businesses that still rely solely on manual replies often end up wasting time, losing momentum and burning out their teams.

The final round of AI Madness was between DeepSeek and Gemini 2.0. I think it’s safe to say that most of us didn’t expect DeepSeek to win in nearly every category. For every round of AI Madness, I ...

Karan Sharma is a digital commerce expert and the co-founder at Kinex Media Inc, a creative digital agency in Toronto. Just imagine what would have happened if a time traveler had handed a lighter to ...

Start getting familiar with generative AI tools like ChatGPT. The world is moving forward, and you need to be ready to move with it. For nearly a decade, Connie was editor in chief of CNET, overseeing ...

Two faculty members teaching Expository Writing 20, a required first-year class run by Harvard’s Writing Program, have piloted the limited use of artificial intelligence chatbots in the curriculum.

Companies of all types are deploying chatbots using generative artificial intelligence (GenAI). While these tools offer significant potential benefits, they also present legal and regulatory risks ...

Premium X subscribers are already using the betas to generate fake images of political figures like Donald Trump. Premium X subscribers are already using the betas to generate fake images of political ...

As hospitals and health care systems turn to artificial intelligence to help summarize doctors' notes and analyze health records, a new study led by Stanford School of Medicine researchers cautions ...