Shopify has officially launched Shopify Inbox, a free, new platform product that unifies the company’s existing chat tools, as Shopify looks to help merchants centralize and simplify customer ...

Shopify customers can reach out to business owners with the Messages app on their iPhone or Mac thanks to integration with Apple Business Chat. It’s even possible to make purchases via these text ...

The Shopify Ping mobile app now contains Shopify Chat, a new feature used to reach millennial customers who prefer to communicate with brands through text messaging. The new feature establishes a ...

Shopify, like countless other Big Tech brands, is leaning into generative AI. At its bi-annual Editions conference, the e-commerce company announced an expanded set of features under Shopify Magic, ...