Chatbots are often touted as a revolution in the way users interact with technology and businesses. They have a fairly simple interface compared with traditional apps, as they only require users to ...

The messaging wars are really a battle for attention. It’s all about which comms app giant can embed the stickiest and most addictive features into their platform to keep users inside their own ...

A few years ago a slightly forgotten (a least in Western eyes) mobile messaging app called Nimbuzz launched little ‘chat bots’ on its platform. The bots could tell you about the weather or your ...