Not every problem is safe to troubleshoot without involving IT; some simple DIY "fixes" could introduce security risks or ...

Business performance improves when people, processes and technology align, argues transformation advisor Aelin Golsarry.

Enterprise technology failures are largely invisible. Research from TeamViewer, based on a global survey of 4,200 managers and employees, finds that the majority of digital dysfunction never reaches ...

In recent years, the artificial intelligence (AI) landscape has shifted from quiet curiosity to relentless noise. Conference taglines, vendor solicitations, and slide decks all seem to begin with the ...

This video outlines 100 technology problems that affect daily users across devices, platforms, and services. The footage highlights recurring issues that remain unresolved despite rapid innovation.

More than 1,000 Newark flights have been disrupted this week. United blamed FAA technology and staffing for many of the disruptions. The airline issued travel waivers for affected customers. In this ...

We meet a solutions architect who tells us that his defining characteristic is curiosity, and that for him success is in solving problems with technology, for people. In a recent episode of the First ...

Customers go to quick-service restaurants for a fast, consistent experience. That’s what they expect, and that’s why these businesses invest millions in restaurant technology to deliver on that ...

We meet Stephen Kaufman, who has spent 25 years architecting solutions on behalf of Microsoft. Stephen tells us that his defining characteristic is curiosity, and how his first memory was of taking ...