Consistent procedures increase your odds of performing consistent, high-quality work. A Standard Operating Procedure, or SOP, is a document that provides step-by-step instructions on how to perform a ...

An overall SOP that covers all aspects of your business – from meeting and greeting to taking orders and processing payments – can be a means to satisfy customers on time, the same way, every time.

The key step in writing a Standard Operating Procedure (SOP) is making the decision to DO IT! Then write down the TOP THREE FRUSTRATIONS in your business. In other words, those problems with job and ...