This post builds on previous Reinvention Mandate posts here and here. As part of our ongoing development as coaches, my business partner, Jenny, and I recently participated in Coaching for Self ...

A CX operating system isn't a platform you buy — it's how modern enterprises coordinate data, AI and people to execute ...

Developers talk a lot about “immutability.” Outside the technical world, it usually means something negative: unmoving, inflexible, and entrenched. However, in the technical field, these features ...

The computer's master control program. When a computer is turned on, a small "boot program" loads the operating system. Although additional system modules may be loaded as needed, the main part, known ...

One problem with building things using state-of-the-art techniques is that sometimes those that look like they will be “the next big thing” turn out to be dead ends. Next thing you know, that hot new ...

While Microsoft and Apple don’t release the source code for their operating systems, a good estimate is that it takes around 50 million lines of code to run these software behemoths. The Linux kernel ...

The smartphone market is, for the most part, dominated by one decision: Android vs. iOS. In the past, it was possible to have a Windows phone, and today you can have a Linux phone, but Android and iOS ...