The shortcut has been in our psyche since most of us can remember. It often is a deviation from the conventional as a means to get somewhere or do something to save time. Time is precious, and ...

The fire service is built on a foundation of camaraderie, courage, and a shared mission to protect and serve. Yet, like any profession, it is vulnerable to the pressures of everyday operations, human ...

We’ve all seen it: A deviant behavior is repeated, without catastrophic results, and eventually becomes the accepted social norm for the organization. This process is called the “normalization of ...