In today’s business world, things change fast, especially with technology. For companies to keep up, they really ...

Cynthia Tee serves as the Chief Technology Officer at Smartsheet, where she spearheads the development of the company's innovative products. Technology's rapid advancement presents challenges, ...

Modern applications rely on multiple data sources: on-premise legacy applications, cloud applications, databases, modern cloud-based SaaS solutions, IoT devices and third-party APIs. The integration ...

Does “Off-the-Shelf” Contact Center Integration Really Work? Your email has been sent CRM and contact center solutions promise seamless integration in a few clicks, but that’s rarely how it goes. See ...