Enterprise resource planning systems play a vital role in the digital workplace, providing a centralized system for tracking and managing a variety of processes. They often act as the “single source ...

Problems during the installation of an enterprise resource planning system at an Australia-based company have led to an estimated cost overrun of $21 million — and a claim against the software vendor, ...

Generic training has a structural problem: it is optimized for coverage, not relevance. The goal is to ensure every employee ...

Governmental entities, no less than companies, encounter numerous risks in selecting, planning for and implementing an enterprise resource planning (ERP) software system such as Oracle, SAP, Microsoft ...

"Glitches in Payroll System Spark Furor" ... "City Fires Vendor Over ERP Implementation Problems" ... "City's Financial System Upgrade Runs Into Problems" ... "County Will Try Again to Modernize ...

Want to get a good argument going in IT circles? Ask someone about the effectiveness and return on investment of enterprise resource planning software--programs designed to integrate the scattered ...

Tennant (NYSE:TNC) disclosed that it is subject to a federal securities investigation. The inquiry follows major operational disruptions linked to the company’s new ERP system rollout. ERP related ...

ERP systems tend to outlast the IT professionals who implement them, causing headaches for the CIOs who are subsequently brought it to integrate and upgrade them — and manage the business side’s ...

While some talk about the Wild West of software implementation, it’s time to put some specificity around what’s going wrong out there. Unfortunately, a lot of the pain starts before a deal is even ...

When outside training consultants assess ERP implementations already in progress, they act very much like doctors. First they ask the patients (in this case the CIO, project teams, HR and training ...