From unit assignment to nonemergent scheduling, this software solution can help call centers and EMS agencies manage staffing ...

The county's Department of Public Safety Communications and Emergency Management upgraded its computer-aided dispatching system to one that is cloud-based and can work more easily with neighboring ...

(TNS) — Artificial intelligence technology is coming to the 911 call center that serves Grand Traverse County, pending approval by the county board on Wednesday morning. Central Dispatch officials are ...

TRAVERSE CITY — Artificial intelligence technology is coming to the 911 call center that serves Grand Traverse County, pending approval by the county board on Wednesday morning. Central Dispatch ...

The Cumberland County Department of Public Safety plans to pursue an almost $3.7 million capital project to upgrade its computer-aided dispatch system. “We are working with other regional counties to ...